You could be owed around £8304 per claim
No win, no fee3
Great news, the Financial Conduct Authority (FCA) has announced a mass redress scheme. It's estimated that up to 37%4 of vehicles purchased on finance were mis-sold, including some lenders allowing higher interest rates to be charged, so you could have overpaid! Millions of people are unknowingly affected.
Your household could receive up to £2,0861. That's because the average household contains 2 adults, our analysis identifies an average of 3.4 vehicle finance agreements per person, and around 37% of agreements may be affected. With average compensation estimated at £829 per eligible agreement, many households could have significant compensation opportunities. Be part of a potential payout worth up to £10 billion! It's estimated that around 12.1 million finance agreements were affected, meaning many drivers could be entitled to compensation.
Car & motor finance claims have been featured in BBC News, ITV, and The Telegraph.
Please be aware that you can make a free motor finance mis-selling claim directly with your lender, through the FCA redress scheme, or via the Financial Ombudsman Service. We can do the work for you, but you do not need to use a claims management company or law firm to make a claim.
Please see our Key Information for further details.
It's a simple 3 step claim process:
Our system links with major credit reference agencies and vehicle registration databases enabling us to find all car finance agreements connected to you, even if you've changed your name or moved address. This includes agreements dating back to 2007 which are often hard for individuals to trace.
We ensure your lender provides exact information related to how much you were overcharged on your vehicle finance.
Once all of the evidence related to your claims is collected, we will negotiate directly with your lenders and work to recover your compensation, all on a No win, no fee3 basis. Meanwhile, you can sit back and relax.
The FCA car finance investigation into hidden commissions revealed that lenders allowed brokers and car dealers to increase interest rates to earn better commissions, so you could have paid more without knowing!
See whether you may be eligible to make a claim. It only takes 60 seconds to check if you're a victim of vehicle finance mis-selling with our online eligibility checker.
Thousands of drivers faced these unfair practices. Sound familiar? You may have been a victim of mis-sold vehicle finance.
Were you kept in the dark about commissions?
Were rates modified without your knowledge?
You were pushed into signing the agreement.
Additional fees weren't properly disclosed to you.
If you bought a car, van, or motorbike with a personal contract plan (PCP) or Hire Purchase (HP) after April 2007, you could be owed money. The Financial Conduct Authority (FCA), which regulates the vehicle finance industry, carried out a major investigation into hidden and unfair car finance commissions and discovered that in many cases, vehicle dealers were paid a commission by finance companies, with higher interest rates leading to higher commissions. This often meant that customers unknowingly overpaid.
This practice, known as "discretionary commission arrangements" (DCAs) is now banned and, as a result, many people could be owed refunds through the FCA's redress scheme.2
The answer is yes, if you bought a car, van, or motorbike with a personal contract plan (PCP) or Hire Purchase (HP) between April 2007 and November 2024, you could be owed money. The Financial Conduct Authority (FCA), which regulates the vehicle finance industry, carried out a major investigation into hidden and unfair car finance commissions and discovered that in many cases, vehicle dealers were paid a commission by finance companies, with higher interest rates leading to higher commissions. This often meant that customers unknowingly overpaid. This practice, known as "discretionary commission arrangements" (DCAs) is now banned and, as a result, many people could be owed refunds through the FCA's redress scheme.2
You might have a mis-sold car finance agreement if your interest rate was higher than necessary or for other factors. Our 60-second claim checker can quickly confirm if you're eligible for a refund. We then take over and do the rest.
You can claim for mis-sold car finance agreements taken out between April 2007 and November 2024.
Yes, you can also claim for any used vehicle where you had finance in place.
Yes, we can claim for each vehicle. Start your claims with our 60-second car finance claims check.
You can claim if the finance agreement is already paid off, or if it's still active. We can check any car & motor finance agreements you had from April 2007, subject to the type of commission model attached to your agreement.
We can assist customers with claims involving all major lenders, including:
If your agreement was with one of these lenders or others not listed, you may still be eligible for compensation.
Just click here to complete our 60-second claim checker and then relax and let us do the hard work for you!
Yes, you can still make a claim. This is a typical situation for many people, so don't worry, we will still be able to act on your behalf to pursue compensation.
Yes, you can still submit your claim via our 60-second claim checker to us as we can locate finance agreements using vehicle and dealership details. Our claim specialists will investigate and identify any finance agreements you may have had.
You can shop around or make a claim yourself for free and, if not successful, you can refer your claim to the Financial Ombudsman Service. However, we believe our service is good value. We will process your claim on a No win, no fee3 basis and our service includes checking eligibility, the preparation of claims documentation and proactively liaising with lenders on your behalf.
Once we have identified that you are eligible to claim, we will submit the claim to your lender. Lenders will be chased as soon as possible and we will keep you informed of any progress.
Refunds depend on factors like your loan amount, interest rates, and repayment terms. The mis-sold car finance average payout is £8294 per vehicle, and based on our estimations, £2,0861 per household. That's because the average household contains 2 adults, our analysis identifies an average of 3.4 vehicle finance agreements per person, and around 37% of agreements may be affected. With average compensation estimated at £829 per eligible agreement, many households could have significant compensation opportunities.
Our checking service is free of charge. If we find you may be eligible to make a claim, we will liaise with your lender(s) on your behalf. If your claim is successful, our fee will be between 18% and 36% (inc VAT) of the amount recovered. A cancellation fee applies if you cancel after the 14-day cooling off period. Further information regarding success fees and cancellation fees can be found in our Terms of Engagement.
No, making a claim will not affect your credit score or you getting future car finance.